Shipping policy
📦 ToolForge3D Shipping Policy
Last updated: April 17th, 2026
🚚 Processing Time
All of our products are made to order to ensure the highest quality and customization.
Orders are typically processed within 2–4 business days.
During high-demand periods, processing may take up to 5 business days. You will receive an email confirmation with tracking once your order ships.
🇺🇸 Shipping Within the United States
We offer free standard shipping on all U.S. orders.
Shipping carriers may include:
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USPS Ground Advantage or Priority Mail
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UPS Ground or similar
Estimated delivery time:
2–5 business days once shipped, depending on your location.
🌍 International Shipping
At this time, ToolForge3D only ships within the United States.
We hope to expand internationally in the near future.
🔎 Order Tracking
Once your order ships, you'll receive a tracking number by email.
You can track your package directly from that email or from your account page if you’ve created one.
📦 Shipping Issues or Delays
If your package is delayed, lost, or arrives damaged:
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Please contact us at info@toolforge3d.com
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Include your order number and a brief description of the issue
We’re committed to resolving shipping issues quickly and fairly.
🔄 Address Errors or Changes
Please double-check your shipping address at checkout.
If you need to update your address after placing an order, email us as soon as possible.
We cannot guarantee changes once a shipping label has been created.
📬 Contact Us
If you have any shipping-related questions, please reach out:
Email: info@toolforge3d.com
Response Time: Usually within 24–48 hours